We offer Fair Wear and Tear training to companies for their operators and supervisors .
It is important for all operators to know the difference between Fair Wear and Tear and customer damage. Operator abuse and damages can cost companies thousands of dollars at the end of a hire period when hired unit are returned to the hire company. The hire company will assess the unit upon return and determine what is operator damage and what is fear wear and tear. These additional charges could be massive on a large hire fleet or units of high value. These crippling charges can be avoided with proper training so operators are aware of what is expected of them as paid professional operators of high risk equipment.
Why should your company pay out hard earnt money for operators that simply don,t care. Would these same operators treat their own vehicles in the same way. The answer is NO, so why should they treat your equipment any differently.
We also provide all operators a copy of The Fair Wear and Tear guide which is put out by AITA as an industry standard.
The purpose of the AITA document is to give a guide to what is considered within the industry as “Fair Wear and Tear”. During the contract term, age related deterioration of the equipment will naturally occur, this is known as “Fair Wear and Tear”.
“Importantly, the term “Fair Wear and Tear” only relates to equipment that is being used in compliance with the Operating Instructions, where daily checks are carried out by the operator, and regular servicing is carried out using recommended parts and lubricants by an authorised service agent.
“Fair Wear and Tear should not be confused with damage or excessive wear and tear. Damage and excessive wear and tear occurs as a direct result of misuse, abuse, lack of attention to preventative measures, poor application or environmental conditions.
“Users are financially responsible for the repair or make good costs if the equipment is returned with an unreasonable level of wear and tear at the end of the rental period.”